Frequently Asked Questions
Who is responsible for this website?
This site is maintained on behalf of West Berkshire Council. It
was developed in conjunction with Reading Borough Council and local
bus operators.
Where does the data come from?
West Berkshire and Reading Borough Councils operate a shared
system that captures live information about where
specially-equipped buses are and uses this information to predict
the arrival time of those buses at stops along their routes. These
arrival time predictions are shown on display screens at major bus
stops for the benefit of customers and are also made available on
this website via systems shared with Reading Borough Council.
The route I'm looking for isn't in the live data. Why
not?
Not all routes are included in the system at present, but West
Berkshire Council is working with its partners to explore the
potential to expand coverage. The Council's Transport Guide,
containing details of all bus services in West Berkshire is
available to download from the Council's Public Transport web page
at www.westberks.gov.uk/publictransport
I have a comment or have had a problem with using this
site. How can I get in contact?
You can contact us by email: transport@westberks.gov.uk
Alternatively, you can write to us at:
Transport Services Team
West Berkshire Council
Market Street
Newbury
RG14 5LD
Is information available for services beyond West
Berkshire?
This website provides live information, where available, for
services operated by specially-equipped buses within West
Berkshire. Some of these services travel into neighbouring
local authority areas. For information about other services, please
visit the Traveline website www.traveline.info/se or
the TravelReading Live website
at www.reading-travelinfo.co.uk.
I'm a developer. Can I get access to the data
feeds?
Yes, all of the data used on the site is available as an open
data feed, via the platform shared with Reading Borough Council.
Please visit [INSERT TRLive DEVELOPER PAGE LINK] for more
details.