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Safety Advice

Safety Advice on Travelling by Taxi - Useful tips

  • Always use a taxi (Hackney Carriage) or licensed minicab (Private Hire Car). An unlicensed cab will not have a taxi licence plate with the local council emblem on.
  • If possible, book a taxi or minicab in advance (it is a condition of their licencing that private hire cars are pre-booked). Ask for the driver's name, as well as the make and colour of the car.
  • Always carry the telephone number of a trusted, licensed company with you. If you book they will keep a record of who drove you making it easier to file a complaint if something goes wrong
  • If you are ordering a cab from a public place, try not to let people overhear your name and address - anyone could pretend to be your cab.
  • If you chat to the driver, be careful not to give out any personal details. If you're alone make sure he knows someone is waiting for you at your destination or someone knows of your whereabouts

Never use taxis or minicabs that are not licensed. If you do you are getting into a vehicle with a stranger.

 

In the event that you encounter a problem please contact:

Reading Borough Council Licensing Section
Level 15,
Civic Centre,
Reading,
RG1 7TD
Tel: 01189 390244

 

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